We may, in our sole discretion, change, supplement or amend this Statement as it relates to your future use of our website from time to time, for any reason, and without any prior notice to or liability towards you or any other relevant person. You may not change, supplement, or amend this Statement any manner.
But, what is a cookie?
A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is usually a small piece of data sent from a website and stored in a user's web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user's previous activity. Cookies were designed to be a reliable mechanism for websites to remember the state of the website or activity the user had taken in the past. They help us to optimize your visit to the website, to remember technical choices (e.g. choice of language, last viewed products, etc.) and to show more relevant services and offers. If you want to consult our website, we recommend that you have the cookies turned on. However, if you prefer not to do this, you are always free to turn them off.
Cookies may include clicking particular buttons, logging in, or a record of which pages were visited by the user even months or years ago. Although cookies cannot carry viruses, and cannot install malware on the host computer, tracking cookies and especially third-party tracking cookies are commonly used as ways to compile long-term records of individuals' browsing histories. We would like to inform you that this Cookie Statement is in accordance with the current Belgian law (Law of 10/07/2012 laying down provisions on electronic communications, BS 20/9/2012).
Our website uses different types of cookies:
1. Strictly necessary cookies
As the name suggests these cookies are strictly necessary to enable you to move around our website or to provide certain features you have requested.
2. Functionality cookies
These cookies enhance the functionality of our website by storing your preferences. For example, you can set your profile on the homepage.
3. Tracking cookies
These cookies will outlast user sessions. If a persistent cookie has its max-age set to 1 year, then, within that year, the initial value set in that cookie will be sent back to the server every time you visit the server. This is used to record a vital piece of information such as how you initially came to our website. For this reason they are also called tracking cookies. For example, once you have selected your preferred language, the website will record your preference in a persistent cookie set on your browser. When you then revisit the website it will use that persistent cookie to ensure that the content is delivered in your preferred language.
4. Performance cookies
5. Third party cookies
To support our communications we embed the content of social media channels such as YouTube, Facebook and Twitter and we make use of sharing possibilities on social networks. The channels we are using may present cookies from these websites and we do not control these. You should check the relevant third party website for more information about these cookies.
2. What information do we collect about you
We may collect, store and use the following kinds of personal data:
- Information about your computer such as hardware and software and about your visits to and use of this website (including the parts and pages of the website and the information you visit, your IP address, the IP address of your service provider, the date and time of your access to the website, the internet address of the website from which you made the link to our website, the materials you send to or download from the website, your geographical location, operating system and browser type).
- Any other information that you choose to send to us, such as when you contact us with inquiries.
- Personal contact information that you provide to us for the purpose of registration, payment and/or delivery of your order, such as your name, address and email address. In addition, upon payment we also require certain financial information, which we will not have access to as they will be managed by payment providers.
We do not collect any sensitive personal information (such as data concerning race, ethnic origin, religion, criminal records, physical or mental health or sexual orientation).
List of the cookies this website uses
The table below lists the cookies we collect and what information they store.
|Name||How you can recognize them||Purpose||Retention period|
|Google Analytics||__ga, __utma, __utmc, __utmb, __utmz||These cookies are used to log how long, how often, when and via which a user has visited our website. These cookies don’t collect personal data. We use them to determine how people use our website, such that we can improve it.||Duration of the session|
|Zendesk||__zlcmid and __zlcprivacy||These cookies are used to activate the live chat and support desk.||1 year|
|__atssc and __atuvc||Through our website you can subscribe to our Twitter channel.||1 year|
|Mailchimp||magemonkey_campaign_id and magemonkey_email_id||We use these cookies to analyze the users’ interactions regarding our e-mail campaigns.||1 year|
|SumoMe||__smClicked, __smSubscribed and __smToken||We use SumoMe to collect e-mail addresses. The cookie is installed on our computer to determine whether you have already viewed our notice and/or whether you are already subscribed.||100 years|
|Optimizely||optimizelyBuckets, optimizelyEndUserId and optimizelySegments||We use these cookies to organize A/B-test to determine which version offers the best service to our clients.||10 years|
Opting out of cookies
There are a number of options available to avoid the storage of cookies. Please visit the websites of the different browsers to learn how to block the storage of cookies. Besides avoiding storage, it is also possible to delete at any time the current installed cookies on your computer.
- Apple Safari: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html
- Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647
- Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.mspx
- Mozilla Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
It’s worth bearing in mind that if you decide to delete all of your cookies, you will likely have to re-enter all of your usernames and passwords on all of the websites that you visit, which you previously didn’t even have to think about. As mentioned before, cookies can be a real asset to your web surfing experience.
Governing law - Dispute resolution
All issues, questions and disputes concerning the validity, interpretation, enforcement, performance or termination of this Agreement shall be governed by and construed in accordance with Belgian law, without giving effect to any other choice of law or conflict-of-laws rules or provisions (Belgian, foreign or international) that would cause the laws of any jurisdiction other than Belgium to be applicable. This provision does not affect the application of mandatory legal provisions of all other countries, which will remain in full effect.
Any controversy or claim arising out of or relating to this Statement or the breach thereof shall be submitted to the sole jurisdiction of the competent courts of our registered office.
Last update of the Privacy Declaration: June 24th, 2016